Submit a Help Request

Submit a Help Request Now.

This will create an online Support Ticket so that our customer service staff can communicate with you via email to get your issue resolved.

PLEASE NOTE: If you have not received a response to a previous request, please contact our Customer Support Team [phone]. Submitting multiple Help Requests will not expedite your claim.

You will also receive an optional invitation to logon to our system to receive support online, participate in User Forum discussions, post your project and video, and other activities.

HELP REQUEST TYPE

• Ask a Question
• Request Assistance
• Report a Problem
• Obtain Tech Support
• Incorrect Parts Ordered
• Incorrect Pars Received
• Missing Delivery Items
• Damaged Delivery Items
• Order Status
• Cancel Order
• Military Discount
• Warranty Claim
• MSO Title
• Billing Issue

Missing or Damaged Delivery Items
If you have just received delivery and anything arrives missing or damaged, complete this Help Request within 3 days and list the parts you need. We will get them to you free of charge under warranty.

You can also visit our Help Center to get Tech Support, Manuals, How-to Guides, FAQ, Knowledgebase and User Forum